Lowest Price Guarantee
All HTC Stores guarantee the lowest prices than any other online store and your local retail store. We will ensure that you won't over-pay for your purchase.
If you find a lower advertised price (including shipping, handling and taxes if applicable) on the same item from an online or local retail store, simply let us know and we'll gladly beat that price.
The items must meet the following criteria to qualify:
- The products must be identical (size, options, quantity, brand, color, etc.)
- The product is in stock and available for immediate shipment from the competitor
- The product is not a close-out, discontinued or clearance item
- The advertised price is from an authorized U.S. retailer (online or offline)
- The price is a published price and/or you have a written quotation from a competitor. We also welcome verbal price quotes
- The Lowest Price Guarantee cannot be applied to previous orders, it only applies to new orders or to open quotes. No refunds will be given once your order is placed
To inquire regarding the Lowest Price Guarantee, please call us toll free at (855) 789-0501 or use our Live Chat. Before contacting us, please make sure you have the complete link or URL (web address) of the competitor's web site or the name of the local retail store, along with your name, phone number, and the details of the price difference so that we can help you as quickly as possible. You can also use our online form to submit an inquiry: Online Form
Additional Terms & Conditions:
The Lowest Price Guarantee cannot be used in conjunction with any other coupon or project pricing offer, nor does it apply to limited-quantity offers, manufacturer's rebates, closeouts, clearances, special, sale, or limited-time discounts, bulk quantity items, or typographical errors. Offer does not include wholesale or "trade," contract or manufacturer direct pricing, or below wholesale cost pricing. Sorry, no dealers please. Offer does not apply to framed art, bulbs, or specialty items.
HTC Stores reserves the right to determine which offers are from authorized retailers. In the event that HTC Stores determines that the competitor's offer does not qualify for the Lowest Price Guarantee, we will notify and inform you that we will not be able to fulfill the order.